The follow-ups happen without you
Reminders, balance chasers, overdue notices and thank-yous go out on time, in your brand. Start from a ready-made recipe or build your own rule.
What changes
The everyday headaches, and what they turn into.
Before: Forgetting to remind a customer about tomorrow’s pickup.
With Vrilo: A reminder goes out the day before, every time.
Before: Awkward calls to chase a balance.
With Vrilo: A polite reminder sends itself when a payment is due.
Before: Overdue returns noticed days later.
With Vrilo: The customer is emailed and a task lands on your list straight away.
What you get
When this, do that
When a booking is made, starts soon, is overdue or returned — send an email, notify the team, tag the customer or add a task.
Ready-made recipes
Day-before reminders, overdue chasers, balance reminders, thank-yous and enquiry follow-ups, ready to switch on.
Only when it matters
Add conditions, like only for big orders or only for deliveries.
Tasks for the team
Create a to-do with a due time, such as calling a customer about a late return.
Every run logged
See what ran, when and what it did. Failures retry on their own.
Send at the right time
Delay a step — a thank-you two hours after return, say — so it lands well.
How it works
Pick a recipe
Or start from a trigger: booking created, starting soon, overdue, returned.
Choose what happens
Emails, team notifications, tags or tasks, with optional conditions.
Switch it on
It runs in the background. Check the log any time.
Made for how you rent
The same feature, set up for very different businesses.
Party & event hire
A day-before reminder with the delivery window, and a thank-you after collection.
Car & van hire
An overdue notice and a call task the moment a vehicle misses its return time.
Furniture & décor
A follow-up task for every website enquiry, due within a day.
Questions
Something else on your mind? Ask us — a person replies.
Which plans include automations?
Starter and above. The Free plan sends the standard confirmation emails.
Will emails come from my business?
Yes — your business name, your logo, and your own domain once you connect it.
Can an automation get stuck in a loop?
No. Automations that trigger other automations are limited, and every run is logged so you can see exactly what happened.
Can I edit the wording?
Yes. Every email template can be edited, with a live preview.
Works hand in hand with
Try it with your own stock
Start on the free plan — no card needed. Add a few products and see your booking site in an afternoon.
- Pick your industry.
- Add your products.
- Share your booking site.